You may stop collecting at any time, no need to state a reason, simply give us a call or pop a postcard in the post to let us know.
2. Purchase on account
Trust versus trust: You only pay after delivery and receipt of invoice. Excluding credit-worthiness.
3. Return Policy
If, for any reason whatsoever you are not satisfied with any of the items we send you – simply return them to us within 14 days of you receiving them.
4. Completion Guarantee
Most of our collections come with a completion guarantee. Your first delivery entitles you to purchase the entire collection.
5. Great Benefits
Our special edition prices and the high quality craftsmanship of all our collectibles speak for themselves.
6. Exclusivity Guaranteed
When we say “exclusive” we mean just that – the collection will be only ever be available through Windsor Mint®
7. Limited Worldwide Availability
We guarantee each specified limitation.
8. Certificates of Ownership and Authenticity
You receive a personalised Certificate of Ownership as part of each collection.Furthermore, each of our products is delivered with a certificate guaranteeing its authenticity, quality and strictly limited availability.
9. Individual Customer Care
All questions and requests are personally handled by our dedicated customer service team. We make sure you speak to people not machines.
10. Free Storage Accessories
Each of our collections are accompanied by a specially designed storage or presentation case. When you join a collection this will be sent to you completely FREE with one of your deliveries.